Thank you for shopping with Fio Wander. We aim to provide a smooth and reliable shipping experience for all of our customers across the globe.
Order Processing
All orders are processed within 1–2 business days after your order is confirmed. You will receive a confirmation email once your order has been received and is being prepared for shipment.
Shipping Method
At Fio Wander, we currently offer Cash on Delivery (COD) as our primary payment and shipping method. Our delivery partners will collect payment at your doorstep upon successful delivery of your order.
Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation via email or SMS (if applicable), including any available tracking information or delivery updates.
Delivery Attempts
If the delivery partner is unable to reach you at the time of delivery, they may attempt a second delivery or contact you to reschedule. Please ensure that someone is available to receive the package during delivery hours.
Shipping Charges
Shipping charges, if any, will be clearly displayed during the checkout process. In some cases, promotional offers may include free shipping.
Missing or Damaged Packages
If your order arrives damaged, or if you do not receive your package within a reasonable time after receiving confirmation of shipment, please contact us immediately at [email protected]. We will investigate the issue and take appropriate action to resolve it.
Contact Us
For questions or support related to shipping, feel free to reach out: